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| Smart Print Service (SPS) |
The Smart Print Services (SPS) is a contractual arrangement that includes imaging and printing products & solutions, consumables, maintenance support and professional services. The imaging and printing products & solutions can be purchased, leased or rented at a fixed monthly fee within a flexible contractual period ranges from 12 to 60 months. The cost structure is totally transparent based on usage-based payment model – “pay what you print”.
How it benefits your business
Smart Print Service (SPS) helps customers to streamline management, minimize costs and maximize results of the printing. This service can provide virtually everything that a customer needs to maintain a cost-effective, productivity-enhancing printing environment that comprises of hardware, software and supplies, maintenance and support, even workflow improvements.
Through working with us on SPS, customer can enhance the print environment manageability in various ways:
- Saves in costs, time and resources in operating and managing the printing devices;
- Better visibility on printing cost attributed to different staff or workgroups within the company. This makes cost analysis more readily available;
- More flexible in deployment of company resources;
- Protects the environment in lowering the power consumption and paper usage;
- Creates a safer print environment in using toxic-free consumables
All staff of the company can be benefited by the deployment of SPS:
- Administration - minimizes the workload in administration and ordering of consumables as the replenishment is now being automatic.
- Finance - the total cost of ownership is lowered and the usage-based costing model results in higher cost transparency which made cost analysis more readily available.
- IT / MIS - less support services are required with the hassle-free print environment and better device management is made possible with tools like HP Web JetAdmin. And, the company’s printing environment will have enhanced security, compatibility and functionality.
- Users - it means improved productivity with less down time in printing system and assurance of confidentiality through security printing.
How it works
SPS starts with an assessment of the customer’s current printing environment. An on-site inspection and health check is done by our technical engineer to understand the current print environment with an assessment of what challenges the customer is facing. We will then prepare a proposal on financial and procurement services with special trade-in or trade-up offers. With client’s consent, we will proceed with execution plan on transition and implementation services. Also, according to the customer’s print requirements, different print policies and management tools will be implementation. Within the contract period, we will provide comprehensive print environment support services, from printer driver to print server, from personal printer to enterprise MFP, from bug fix to compatibility support. In order to minimize the system downtime and help desk call rate, a quarterly preventive maintenance support service will be provided. This can ensure the printing devices are always in the best condition. Upon successful implementation, we would proactively propose to customers for further optimization by other value-added services like desktop publishing, DMS and security printing.
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